All case studies

Building the underlying design system infrastructure, semantic patterns, and operational AI pipelines that empower enterprise teams to scale velocity without sacrificing human-centered fidelity.

Author Aide API

Pioneering the initial user-facing generative capabilities for an enterprise authoring engine. This initiative tackled the hard UX realities of LLMs, handling latency feedback loops, managing intent classification thresholds, and introducing context drift guardrails. Before I shifted from execution to cross-functional mentorship in AI.

Gen AI Interaction
Trust Models
UX Latency

Author Aide question-builder interface with question count, points, file upload, and topic fields.

Design System Core Infrastructure

Leading the transition of multi-tenant, cross-product core design primitives away from legacy React/Backbone codebases into modular, high-velocity Tailwind token frameworks. Streamlined the designer-to-developer pipeline by introducing Code Connect into developer environments and pioneering Figma Model Context Protocol (MCP) integrations.

Tailwind Migration
Developer Experience
Automation

Design system maturity pyramid: Guidelines & style, Foundations & components, Patterns & concepts, and Optimized & tested.

High-Value Enterprise Scaling

Owning the end-to-end product feature design for high-stakes core grading engines and complex enterprise workflows. Delivered intuitive system configurations including active points overrides at the activity list level, dynamic random assessment builders, fudge points logic matrices, and structural layouts for printing APIs.

Enterprise UX
Grading Infrastructure

Strategic Accessibility & Org Mentorship

Cultivating organizational accessibility maturity by coaching and mentoring product designers across all levels. Directed thorough multi-product compliance audits (ATAG, VPAT, Screen Reader QA) while architecting complex, fully accessible native components like interactive Numberline drag-and-drops, rollover tooltip blocks, and custom audio players.

IAAP Certified
Compliance Auditing
Team Coaching

Behavioral Design Analytics

Merging sophisticated financial data visualization with behavioral economics. Leveraged principles of chunking, completion bias, and loss aversion to restructure complex diagnostic feedback streams, driving an 87% positive user survey completion rate and eliminating millions in institutional client friction.

FinTech
Cognitive Psychology
Conversion Optimization

Data Visualization

Unraveling raw data complexity to discover the underlying 'why' for teachers, stakeholders, and technical experts. Structured responsive analytics dashboards and version health reports that simplified deep multi-layered data parsing, leading to a measurable reduction in system support tickets.

EdTech
Analytics Consoles
Information Architecture